SMS Communications Consent

By entering your phone number during the guest registration process and completing the SMS verification step, you provide express written consent to receive text messages from GuestPass Plus and the club or venue you are visiting.

Your consent covers:

• Verification codes to confirm your phone number and identity
• Guest pass delivery and check-in confirmations
• Important updates about your visit or registration
• Marketing messages from the club (only if you opt in separately)

Providing consent to receive SMS messages is not a condition of purchasing any goods or services. However, phone verification via SMS is required to complete the guest registration process, as it helps clubs verify guest identity and maintain the security of their facilities.

You authorize GuestPass Plus, on behalf of participating clubs and venues, to send text messages to the phone number you provide using automated telephone dialing systems or an artificial or prerecorded voice, as applicable.

When you register as a guest, we send a one-time verification code to confirm that you have access to the phone number you provided. This code expires after 10 minutes and can only be used once.

After verification, you may receive transactional messages related to your guest visit, including your guest pass, check-in confirmations, and important updates about your registration or event.

Marketing messages are only sent if you expressly opt in during the registration process by selecting the marketing consent checkbox. These messages may include:

• Membership offers and promotions from the club
• Special events and programs
• Exclusive discounts for guests
• Invitations to return

You can opt out of marketing messages at any time without affecting your ability to receive transactional messages.

Typically 1 message per guest registration. Additional codes may be sent if you request a new code or start a new registration.

1-3 messages per guest visit (pass delivery, check-in confirmation, any visit-related updates).

If you opt in, you may receive up to 4 marketing messages per month from each club you visit. Message frequency may vary based on the club's communication preferences.

You can opt out of marketing SMS messages at any time by:

• Replying STOP to any marketing message you receive
• Contacting the club directly to update your preferences
• Emailing us at privacy@guestpassplus.com with your phone number and request

When you text STOP to any message, we will send you a confirmation message and remove you from marketing message lists. You will no longer receive marketing messages unless you opt in again.

You cannot opt out of receiving verification codes or essential transactional messages related to your guest registration, as these are necessary to provide the service. If you do not wish to receive any SMS messages, you may choose not to complete the guest registration process.

After opting out, you may still receive:

• Verification codes if you start a new guest registration
• Guest pass delivery messages
• Essential updates about active registrations or events

SMS messages are supported on all major U.S. wireless carriers, including but not limited to AT&T, Verizon, T-Mobile, Sprint, and US Cellular. Carrier coverage may vary.

Wireless carriers are not liable for delayed or undelivered messages. Message delivery is subject to network conditions and carrier policies.

To receive SMS messages, you must have a mobile device capable of receiving text messages and an active wireless service plan that includes text messaging.

We use your phone number to:

• Send SMS messages as described in this policy
• Verify your identity during guest registration
• Provide customer support if you contact us
• Share with the club you are visiting for their guest records

Your phone number is shared with clubs you visit so they can maintain guest records and contact you about your visit. We also share phone numbers with Twilio, our SMS service provider, for the sole purpose of sending messages.

We retain your phone number as part of your guest profile until you request deletion. SMS message logs may be retained for compliance and troubleshooting purposes.

We do not sell your phone number to third parties. Your phone number is used only for the purposes described in this policy.

Text HELP to any message number to receive help information, including a link to this policy and contact information.

If you have questions or issues with SMS messages, you can:

• Email us at support@guestpassplus.com
• Contact the club you visited directly
• Reply HELP to any message for assistance